Details
Posted: 09-Sep-22
Location: Portland, Oregon
Type: Full-time
Salary: Open
Department Overview
The School of Dentistry shares the mission of the Oregon Health & Science University to provide educational programs, basic and clinical research, and high quality care and community programs. We strive to foster an environment of mutual respect where the free exchange of ideas can flourish. The dental school prepares graduates in general dentistry and the dental specialties to deliver compassionate and ethical oro-facial health care.
Read more about the School of Dentistry: http://www.ohsu.edu/xd/education/schools/school-of-dentistry
For more information please contact: Karan J. Replogle, DDS, MS at reploglk@ohsu.edu
Function/Duties of Position
The Clinical Site Director for Predoctoral Patient Intake & Urgent Care is a full-time faculty member with all rights and responsibilities of School of Dentistry Faculty. This faculty appointee provides services in furtherance of the university's missions and goals of teaching, research, patient care, outreach, and public service. The Clinical Site Director provides clinical leadership, management, and oversight of the clinical operations in the Predoctoral Patient Intake and Urgent Care Clinics. A Group Practice Coordinator works directly with the Director to provide administrative support. The Clinical Site Director works collaboratively with the Offices of Academic and Clinical Systems to provide clinical experiences for dental students in the admission of new patients and the provision of urgent care services to patients of record and community members in need. The Director manages clinical systems that foster quality patient care experiences, student learning experiences and plays a leadership role in communicating, achieving, and maintaining quality standards for patient admissions and urgent care delivery that is patient centered.
The Director provides supervision to dental student providers rotating in these patient care areas, calibration and collaboration with faculty assigned in these areas, and engages in direct patient care as needed to meet clinic operations. The Director provides direct patient care during academic sessions to model critical thinking and clinical skills and during periods when dental student providers are not in academic session.
The Director holds collaborative responsibility for dental student and faculty on-boarding to intake and urgent care, student assessment during the provision of care, oversight of electronic health record documentation, systems assessment, process evaluation and improvement, and compliance to SOD policies and procedures. The Director works with SOD Leadership to foster an environment which supports and engages dental providers, staff, and patients to promote wellness and improve oral health outcomes.
In the role of faculty, the member will participate in the academic and clinical education of dental students, specific and general scholarly activity, research, and service. The member will participate in strategic planning activities, committees as deemed appropriate, and serve with other Clinical Site Directors within the SOD to ensure compliance with administrative controls and process improvements that increase efficiency, performance and outcomes.
The faculty member is eligible to practice endodontic privately in the OHSU SOD Faculty Practice.
This position reports to the Senior Associate Dean for Clinical Systems in the organization of SD. Clinics/54004 and is academically housed within the Department of Restorative Dentistry. The general pattern of working hours corresponds with scheduled clinic hours, Monday - Friday, 8am - 5pm. Deviations from this pattern may be necessary at times.
Position Duties:
- Provides strategic and day-to-day operational guidance and oversight for the DMD Patient Intake and Urgent Care Clinics.
- Provides student on-boarding and orientation.
- Assigns, co-assigns, and re-assigns patients to students based on student need, student expertise, and student level of performance.
- Determines staffing needs, scheduling of student providers, faculty providers, and patients to provide services and meet patient intake metrics.
- Determines staffing needs, scheduling of student providers, faculty providers and patients to meet the emergency care needs of patients of record and community members.
- Provides in-direct supervision of the Group Practice Coordinator.
- Collaborates with the Clinical Site Directors for DMD Restorative, Periodontics, Oral Surgery and Endodontics in the timely and compassionate delivery of urgent dental services.
- Participates in review of SOD policy and procedures, chart audits, and axiUm reporting used in the evaluation of student performance, clinical efficiency, and compliance to SOD policies and procedures.
- Monitors and oversees compliance to all OHSU, OHSU SOD, OHSA, CDC, Oregon Board of Dentistry and other regulatory agency policy and procedure.
- Provides oversight for the teledentistry services provided within these practice areas.
- Administers clinical skills assessments (CSAs) associated with urgent care.
- Develop and monitor key performance indicators and metrics to measure effectiveness and efficiency.
- Reports outcomes and outcome assessments regularly as requested in oral, written or presentation mode.
- Improve clinic flow, organization, utilization and productivity.
- Introduce new technologies and techniques.
- Assist with innovations to improve education experience and delivery of patient services.
- Builds, develops, and fosters partnerships within OHSU and with community partners.
- Establishes rapport with public and private clients to grow SOD referral base and resources.
Required Qualifications
- Dental degree (DDS/DMD) from a CODA accredited school, or advanced training in a specialty program at a CODA accredited school
- Eligible for unrestricted licensure in Oregon
- BLS from the American Heart Association
- Microsoft computer skills to include Work, PowerPoint and Excel
Preferred Qualifications
- Advanced training in a specialty program, AEGD or GPR
- Master's in education, Healthcare Systems, or Masters in Business Administration
- Prior experience in patient intake systems
- Prior experience in urgent care delivery and management of urgent care delivery systems
- Prior experience with axiUm and Epic electronic healthcare delivery systems
- Membership and participation in professional organizations
All are welcome
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu. As an organization devoted to the health and well-being of people in Oregon and beyond, OHSU requires its employees to be fully vaccinated against COVID-19.
